Attention Patients: Now Offering Rapid COVID-19 Testing. Available At All Locations. visit our COVID-19 page for more information.
Select Page

Patient Portal

Patient Portal Instructions

For assistance with our online portal and accessing your test results, please follow the instructions outlined below:

  • To create your account, use the “Click Here” highlighted at the bottom of the email.
    • Verify Your New Account: Click Here.
  • You will then be directed the Secure Patient Portal. Your username will be the email address you gave to the clinic during registration.

  • Enter the patient’s Date of Birth.
  • Create and confirm your password.
    • You can change your password or add an alternative email by going to the My Account tab at the top of the page.
  • To view your results, go to the Inbox tab and highlight the test results you would like to view.
    • You can then click on the paperclip (left of the clinic name) to open the message.
    • Click download to view the document.

Forgot Your Password?

Follow these instructions if you have already created an account and have forgotten your password.

  • Click on Forget Password?
  • Click on the Patient User radio button.
  • Enter Username.
    • Your username is the email address provided to clinic at time of registration.
  • Enter Date of Birth.
    • If you have multiple dependents use the dependent’s date if birth that you used to initially sign into the portal.
  • You will receive an email from no-reply@healthdataexchange.com. The email will prompt you to click on a link to reset your password.
    • If you did not receive an email, please check your spam or junk folder.
  • Once you click the link, you will be sent to the Secure Patient Portal to reset your password.
    • Confirm your new password.
    • Enter your new password.
  • Finally, return to the login page where you will need to sign in with your new password.