Bourbonnais, Illinois
Urgent Care

We came here for school physicals since they are nearly half the price then by where we live. Upon walking into a full lobby I was concerned it was going to be a LONG wait and was barely that. I pre-registered the kids over the weekend so our wait time was minimal. Turns out one of the kids wasn’t registered so they had me fill out a few forms and she was able to piggy back on her sisters appointment and within a half hour of being called in we were done. The front end staff handled everything with grace and poise and professionalism. If it were me, I would be so overwhelmed with the full waiting room, people coming and going and phones ringing but she handled it all so well. The PA who did the physicals was super friendly and helpful. My girls both felt comfortable and we appreciate her being thorough, knowledgeable and compassionate. I would highly recommend Midwest Express Clinic. We are hoping they open one up near Frankfort, IL. Having good care in our own backyard would be awesome!!

They are SO kid friendly, much quicker than my doctors office, take the time to work through relevant history, and very kind. I think Midwest Express Clinic may be the nicest group of care providers I've had the opportunity to be cared for by. Very happy with the medical advice and care provided to my 10mo son and efficiency with my covid test months back. You really feel like you matter as individuals.

2 thumbs up and all the recommendations I could give!

I had actually been here twice recently. Once for my elderly mother. and once for myself. Both times the staff were professional, the waits were short and the care was appreciated and genuine. We were both able to get the medication we needed at an affordable price and they were able to answer our questions. Word of advice, make sure to fill out their online appointments ahead of time if you want to get checked in quicker. It will save you from doing paperwork there when you aren't feeling well.

I brought my twin boys in because I was unable to get in with my pediatrician. From start to finish I was impressed. Iv always dreaded going in to ‘immediate’ care facilities just because the waits are so long but from check in to scheduling a follow up visit, I was there for maybe 45 minutes with two kids! They took great care of my boys and were very knowledgeable. Thank you all for such a great experience!