Mount Greenwood, Chicago, Illinois
Urgent Care

Very friendly staff and the doctor was amazing- she definitely chose the profession that fits her. She was patient and the patient and took the time to ensure that what was being said was understood. If there's a need for urgent care we'll definitely be going there and we didn't have to wait long for service.

The staff at the front desk were patient and professional. The wait to see the doctor was shorter than seeing my own primary, which is why I scheduled this service in the first place. The doctor I saw was genuinely kind. She listened to my concerns and addressed them. She promised to call me with the results of the imaging within 2 hours, but called back after approximately 45 minutes. The 5 star review was earned.

Expedient friendly professional and brilliant! The staff may have been all women but they were also extremely efficient organized in a very clean office. Thank you for being there when I had a tick lodged in my arm!

Went to another Urgent Care but the wait was two hours. Called Midwest Express, got in quickly and all services needed were performed in under one hour. The staff was friendly and through. The triage nurse explained what each procedure was for and I felt very relaxed. The doctor asked a lot of questions and did several test before determining my issue. Medication was subscribed but I was given the OPTION of taking it or not. That's unusual for doctors to give you options. This will be my Urgent Care facility going forward.

P.S. While at home the other Urgent Care facility called to see if I still want to come in. I said, No, I'm home relaxing now.

We had the best experience ever at Midwest. We received care from Lori, a RN / PHD. My daughter was hysterical due to being fearful of getting an eraser out of her ear. Lori showed so much care, compassion, patience & knowledge. We were very impressed with her skill set. I highly recommend Midwest based on Lori’s performance.